The Mad Clientist distilled 14,000 in-depth interviews with top executives into 26 pithy, pointed actions for you to start using today. Spend just 26 minutes with The Mad Clientist and his ABCs of Client Service and improve your client service immediately. An unconventional look at a serious topic, The Mad Clientist, a.k.a. Michael B. Rynowecer, shows you how to deliver superior client service-fro...
Hardcover: 68 pages
Publisher: The BTI Press (July 1, 2015)
Product Dimensions: 8.5 x 0.3 x 8.5 inches
Amazon Rank: 1561907
Format: PDF ePub TXT book
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